Driving Rain Driving Safely
Chapel Allerton, Chapeltown, Little London, Meanwood, Potternewton, Scott Hall, Sheepscar
Took my XC40 for it’s 1st service yesterday, I have to say what a fantastic experience, having had issues with the dealership that supplied the vehicle decided to take it to Marshall’s, what a completely different experience, received a call from the technician the day before to check the job card so I explained some issues that have been there since purchase, dropping off the vehicle was easy even in these difficult times. Later on I received a text with a link to a video of the visual inspection carried out by the technician explaining issues he’d identified and an explanation of the Action he planned to take to remedy them. Can’t thank the service team enough for how thorough they were. Finally after having the vehicle for 6 months it’s a pleasure to drive. Well done Marshall service team you have restored my faith in the Volvo brand 👍
Ordered my parts and they arrived promptly. Customer service was excellent too.
First visit and great experience. Had new brakes and software updates. Staff all very friendly and nice and efficient. Good experience.
They go out of their way to help. Brilliant service.
Bad customer service, as soon as they have your money they dont care about any issues. Hid lots of scuffs and scratches with polish and the undertray was badly damaged. Something I only found out when it fell off after getting onto the motorway. Then told that I could have done the damage and tried blaming me. Avoid, go to Audi or BMW instead.
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